reply.reviews
Review-generation SaaS · 5,000+ businesses · London company · live since 2021
The problem
Local businesses lose Google reviews simply because nobody follows up after an appointment. Asking by hand does not scale past a few dozen customers a month.
What was built
A Laravel SaaS that syncs with the client's booking calendar and sends a review invite 24 hours after each visit automatically, plus a Chrome extension for the team's daily workflow.
Why it was hard
Thousands of businesses depend on invites firing at the right moment. Calendar integrations, queueing, and deliverability all had to stay reliable while new features kept shipping.
5,000+ businesses
running on the platform
Live since 2021
five years in continuous production
One developer
architecture, build, and maintenance